Privacy Policy

Quest Online is committed to protecting your privacy in accordance with the Australian Privacy Act 1988 and the Australian Privacy Principles (APPs).

What data we collect

We may collect: name, email address, phone number, and booking details (date, time, room, number of participants) when you make a booking or contact us. We may also collect technical data (e.g. cookies, IP) as set out in our Cookie Policy.

How we store data

Personal and booking data is stored securely on servers and systems that we control or that are used under contract with compliant providers. We use appropriate technical and organisational measures to protect your data from unauthorised access, loss, or misuse.

Contact email

For privacy enquiries or to request access or correction of your data: contact@auquestonline.com

Retention

We retain booking and contact data for as long as needed to fulfil the booking, provide customer support, and comply with legal obligations. You may request deletion of your data subject to applicable law.

Your rights

You have the right to access and correct your personal information. You may also request deletion where permitted by law. We will respond to such requests in line with the Privacy Act 1988.

Last updated: 2025. This is a physical entertainment venue; we do not offer gambling or monetary prizes.